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Australian Small Business Advisory Services - Client Experience Follow up Survey

It has now been several months since you received business advisory services from your ASBAS advisor. Now you have had the opportunity to put that advice into action in your business, we would like to know about that experience.

Thank you for taking a few minutes to provide this feedback on the business advisory services you have received. We care about the quality of your experience as a client of the Australian Small Business Advisory Services (ASBAS) programme.

We appreciate your feedback and the collated information collected may be passed to the Australian Government, where it will help shape the future direction of the programme and small business policy.

If you received a diagnostic report, on a scale of 0-10, with 0 representing 'nothing implemented/actioned' and 10 representing 'completely implemented/actioned', please rate:

If you implemented part or all of your diagnostic report or other ASBAS inspired changes, on a scale of 0-10, with 0 representing 'not at all beneficial', and 10 representing 'completely beneficial', please rate the level of benefit achieved:

What types of benefits did you achieve through making changes as a result of the ASBAS business advice? Please tick any of the following benefits that apply:
  Increased business confidence   Improved productivity   A more sustainable business
  Growth   Improved profitability   Access to finance
  Improved understanding of my regulatory obligations   Have an improved network of contacts   Know where to access information (or who to ask) needed to run business
  Have a plan for the future of my business   Have a plan for passing my business to my children or selling   Have a plan to 'protect' my business from the impact of disasters

On a scale of 0-10, with 0 representing 'not satisfied at all' and 10 representing 'completely satisfied', please rate the fulfilment of your expectations and overall experience:

On a scale of 0-10, with 0 representing 'would not recommend' and 10 representing 'would definitely recommend' please rate:

This project has been supported by the Australian Small Business Advisory Services (ASBAS) programme, an Australian Government initiative.